Frequently asked questions

Is edonto free?

Yes. The basic version is free for laboratories and practices. Optional premium features will be offered later; the free features stay free.

Which languages are supported?

English and Portuguese (Brazil). More languages will follow. See Language & appearance.

Who can see my patients' data?

Patient data belongs to the practice. A laboratory only sees the information it needs for a case: by default the initials, the practice's record number, age and sex – the practice can allow full names (see Privacy). See Account & security for how to protect your account.

Which files can I attach to a case?

Intraoral scans (STL, PLY, OBJ), photos (JPG, PNG, WebP, HEIC), PDFs, DICOM files and ZIP archives, up to 200 MB per file. Scans can be viewed in 3D directly in edonto.

I did not receive the verification email.

Check your spam folder. On the verification page select Click here to re-send the verification email.